Return Policy for PunditGems.com
Gemstone and Gold Jewellery
- No Returns or Exchanges: Due to the unique nature of gemstones and gold jewellery, all sales are final. We do not accept returns or exchanges for these items. Please ensure you carefully review your selection before completing your purchase.
Lifetime Return Policy for Other Items
- Lifetime Returns: For items other than gemstone and gold jewellery, we offer a lifetime return policy. If you are not satisfied with your purchase, you may return it at any time for a refund or exchange, provided the item is in its original condition and accompanied by the original receipt or proof of purchase.
- Return Process: To initiate a return, please contact our customer service team at support@punditgems.com with your order details. We will provide instructions for returning the item. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped or defective product).
- Condition of Returned Items: Items must be unused, in their original packaging, and in the same condition as when received. We reserve the right to refuse returns that do not meet these conditions.
Additional Information
- Refunds: Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
- Contact Us: For any questions or assistance with returns, please reach out to our customer service team at support@punditgems.com or call us at contact number 6364726407].
Last Updated: July 14, 2025